Social media executive report – UAE banking

The banking sector in UAE is among the most engaged verticals, where customers are sharing their experiences, inquiries, and complaints on social media and 76% of conversations are happening in Arabic. Customers are talking about customer service, credit cards, mobile apps, and other banking products and services.

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    This report presents an executive social media analysis overview for Q3 2022 across 9 UAE local banks with more than 1.5M engagements analyzed on Facebook, Twitter, and Instagram.

    *Note: Followers count considered up to November 7th, 2022